Author: Bob Sherick

The Do’s and Don’ts of Password Security

Admit it. You’ve done it, too! What’s easier to remember than your dog’s (or cat’s, or kids’, or spouse’s) name when creating a new password? Unfortunately, in today’s world, if you’re using passwords like this, it’s not a matter of if you are going to be the target of a cyber-attack, but when.

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Taking the Pain Out of Help Desk Systems

A number of times each year I have an opportunity to network with other IT professionals. Usually one of the topics of discussion ends up being how help desk services are provided by IT. Often I hear that help desk is a painful experience for both the end user and the IT staff. In fact, some have gone so far as to suggest end users are an annoyance that IT would rather avoid. I don’t accept that help desk needs to be a painful experience for either party. It just takes a bit of communication and setting expectations. 

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6 Things You Should Be Doing To Get Yourself Organized

I Love It When A Plan Comes Together! – I’ve been accused by some of being the person who has a plan for how to have a plan – guilty as charged! In fact, I organized my thoughts into a short bulleted list before I started to write this article. Before I put the first word into this article, I generally knew what it was going to contain.

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6 Important tips when asking for MONEY for a project

Project funding in a company with aggressive growth goals can be challenging. There are many departmental initiatives competing for a finite pool of budget money each year. What usually happens is the projects that are researched fully and presented well will tend to win the funding — and quite frankly, that’s how it should be. If the company is willing to fund a project with capital funds there needs to be a return for that investment.

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Education: The Best AV Out There

If using the Internet and Email is as essential to conducting your daily business as it at RG Group, then you are probably well aware of the risk of virus infection. Short of cutting off access to the Internet altogether, there is no one sure-fire way of preventing a virus infection. Or is there?

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